Exactly what it sounds like — and nothing more. When you book a discovery call, we prepare a side-by-side comparison of your current phone, internet, and security spend against alternatives from our partner network.

Most practices save 15-30% on telecom and security spend just by re-quoting. We show you the math, line by line, with real numbers from real providers. If your current setup is already optimal, we tell you that and walk away.

The audit takes about 5 days to prepare per practice — that's why we cap at 5 audits per month. Yours to keep whether or not we work together.

Our pricing is fully transparent — no quote-request gates. Four tiers from $325/mo (Foundation, 1 user) to $245/user/mo (Complete, everything bundled).

Setup costs are scaled to tier complexity: Foundation onboarding is $1,295 (lite scope); Essentials is $2,495 (standard); Professional and Complete include onboarding in the tier.

Predictable monthly billing. Month-to-month from day one on Foundation and Essentials. 90-day initial commitment on Professional and Complete (covers the upfront work bundled in those tiers).

Honest answer: it depends on which system you use.

For systems with open APIs (Open Dental, Cloud9, modern cloud-based PMS), our deployment handles direct booking natively. For closed systems (Tops, Dolphin, older Dentrix versions), we partner with specialty providers who've built deep integrations.

The result is the same: direct AI booking when it's the right answer, qualified callback handoff when it isn't — and no lead ever sits in voicemail.

It does both. The AI works as overflow during business hours too — when your front desk is on another call, helping a patient at the counter, or buried for ten minutes.

Instead of the call going to voicemail (or the caller hanging up), the AI picks up, captures the reason for the call, and either books the consult, transfers to your team, or texts you a summary so nobody falls through the cracks.

The point is to capture the lead — not to replace your front desk. We don't compete with your team; we close the gap where humans can't be.

Discovery call this week. Assessment the following week. Proposal within 48 hours of the assessment. Full onboarding completed inside 10 business days of signature.

Roughly three weeks from first contact to go-live for a typical 6-12 user practice.

You leave. Month-to-month means month-to-month after the initial commitment period (immediate on Foundation/Essentials, after 90 days on Professional/Complete).

30-day notice. We hand off documentation, access credentials, and any client-owned data within 30 days of cancellation. We've designed the business so we have to earn the relationship every month — including the last one.

Either. If you have a solo IT person at a growing practice, we often become their escalation layer and strategic backup. If you're on a generic IT vendor, we usually replace them entirely. The discovery call is where we figure out which path fits.

No. We work through master-distributor partnerships that give us access to 500+ vetted technology vendors across voice, internet, security, contact center, cloud, and business continuity.

If the right answer for your practice is a vendor we don't typically use, we'll tell you — and help you get there. We don't sell logos. We solve problems.

You sign with the vendor directly. They bill you. We're not the carrier and we don't pretend to be.

What we do: help you compare options across our partner network, project-manage the install, sit on every kickoff and configuration call with the vendor's team, and stay your single point of contact afterward. One number to call when something goes wrong, even when the issue belongs to someone else's network.

Orthodontic is our specialty because that's where our founder built the deepest expertise — supporting ~100 ortho practices through his prior role.

We also serve dental practices (Dentrix Ascend, Eaglesoft, Open Dental, Curve), specialty medical practices, and other healthcare-adjacent businesses with regulated data. The three pillars (Integrity, Strategy, Partnership) work identically across verticals.

Honest answer: probably not. We serve independent practices. DSO-affiliated practices typically have IT decisions made at the corporate parent level, not the practice level.

If you're considering separating from a DSO or your DSO has explicitly delegated IT to local discretion, we should talk. Otherwise, we're not set up to navigate corporate-level IT decisions.